FAQs: Frequently Asked Questions
Q: Why should I use 4X Dealer™?
4X Dealer is the only free access tick-by-tick FX dealing platform and same day payment system currently available in the world. As a smaller company this means you can now benefit from the same services that the banks reserve for their large or Blue Chip customers.
Q: How can I get access to 4X Dealer™?
Fill in the on-line application form and 4X will email you with details of the documentation required to complete the registration process.
Q: Will I be able to compare 4X rates with those of other providers?
Yes, once you have logged in and requested a live streaming rate you will be able to check whether it is better than you could obtain from your bank or other provider.
Q: Are there any commission costs?
No, all trades are commission free.
Q: Are there any transfer costs?
No, 4X transfers your monies globally free of charge. However, your bank may charge you for making your transfer to us. We are working on this!
Q: Do rates vary according to volume of trade?
Yes, fixed overheads for every trade are the same regardless of trade size. Therefore rates are tighter for larger trades.
Q: How easy is it to use the system?
The dealing platform is very simple and there are a number of checks in place to ensure that you are aware of all the details of the transaction before you action it. Click here for a 4X Dealer™ Demo.
Q: How much can I deal?
The minimum deal size accepted by 4X Dealer™ is £1,000 or equivalent. There is no upper limit on the system but we will set an upper limit on your account for your own security.
Q: How secure is the system?
4X uses the latest technology to ensure security.
Q: How do I know that my money is safe?
Your money is held in a segregated client account held with ABN Amro Bank N.V. to which 4X has no access until it pays out the counter currency.
Q: How do I query a currency transaction or any other matter with 4X?
You can email us at info@4xcurrency.com or telephone us on +44 (0) 1273 203311.
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